Privacy Policy for Tally Sale

Effective Date: 2024-03-15

Welcome to the Tally Sale Support Policy. Our commitment to providing exceptional service and support is at the heart of everything we do. This policy outlines the support services available to our users, distinguishing between our Free and Premium plans to ensure you know exactly what level of support you can expect.

1. General Support

All Tally Sale users, regardless of their subscription plan, have access to:

  • Online Help Center: A comprehensive repository of articles, guides, and FAQs designed to help you navigate and make the most of Tally Sale.
  • Community Forum: Connect with other Tally Sale users to share insights, solutions, and best practices.

2. Free Plan Support

Users on our Free plan receive:

  • Email Support: Access to email support with a guaranteed response within 72 hours.
  • Self-Service Resources: Full access to our Online Help Center and Community Forum for self-guided problem resolution.

3. Premium Plan Support

Premium plan subscribers enjoy enhanced support services, including:

  • Priority Email Support: Faster response times with emails answered within 24 hours.
  • Live Chat Support: Real-time assistance from our support team during business hours.
  • Phone Support: Direct access to our support team for immediate assistance during business hours.
  • Dedicated Account Manager: (Available for top-tier subscriptions) A dedicated point of contact for personalized service and support.

4. Support Hours

Our Support Team is available:

  • Email and Live Chat Support: Monday to Friday, 9:00 AM to 5:00 PM Myanmar Time Zone.
  • Phone Support: Available to Premium users during business hours.
Please note that response times may vary on weekends and public holidays.

5. Feedback and Suggestions

We continuously strive to improve our support services. If you have feedback or suggestions, please contact us at hello@tallysale.com. Your input is invaluable to us.

6. Updates to Support Policy

Tally Sale reserves the right to update this Support Policy at any time. Users will be notified of significant changes through our website or via email.


Contact Information

For further assistance or questions regarding our Support Policy, please reach out to us at:

  • Email: hello@tallysale.com.
  • Phone: +95 95080688
  • Live Chat: +95 95080688

We are here to ensure your success with Tally Sale.

This document was last updated on 2024-03-15.